Outsourcing & Strategic Alliances
Businesses today often find value in outsourcing, but structuring an outsourcing relationship to maximize that value requires significant transaction experience. Members of Macleod Dixon’s technology enterprises group help clients implement the business strategies they require to successfully outsource their business processes and technology needs.
We have experience managing a broad range of outsourcing strategies from traditional IT outsourcings, to significant "business process outsourcing" deals and strategic partnerships. We also advise clients on technology transfers, service level agreements, product and service fulfillment, application agreements and e-commerce.
Related AreasTechnology Enterprises
REPRESENTATIVE EXPERIENCE
- Canadian Counsel to a major oil and gas multinational in an international outsourcing transaction with a major service provider.
- Counsel for telecommunications company on the formation and structuring of an outsourcing service provider as a joint venture. Complex transaction with a value in excess of $500M, which included the outsourcing of a mainframe computing environment and transfer of all associated employees.
- Numerous outsourcing and hosting/development agreements with various companies for mainframe, distributed computing and website environments.
- Counsel for a service provider in providing customer billing business process outsourcing services to a utility company.
- Counsel for Calgary Board of Education in the business process outsourcing to a service provider of its human resource management functions.
- Counsel to Regional Health Authorities in developing outsourcing relationships to develop aspects of Alberta’s “electronic health record.”
- Counsel for a provincial Worker’s Compensation Board in outsourcing mainframe and midrange services to a service provider.
- Counsel to a pipeline company in repatriating outsourced services from a service provider.
